This can be caused by repeated flexing of the housing, multiple drops over time or any kind of natural, physical "abuse". Apple iPhone will display the "Hello" screen, if you have a new iPhone, or an iPhone has been deactivated. If Siri is disabled, go to Settings > Siri & Search and turn Siri on; Change the Date on your iPhone. You probably don't want to try and fix your iPhone on your own because the process can be complicated and it requires a specialized toolkit. 2. Does anything show on the phone's screen while this happens? This is where we start the setup process. Restore iPhone with iTunes. iPhone 8 and newer : Press and release the volume up button, press and release the volume down button, then press and hold the side button until the display goes black and the Apple logo appears. do the following. Started happening after the last IOS 10 update. Curious if anyone has had their iPhone X screen go crazy...mine will randomly decide it wants to open up apps by itself and start liking post of instagram or start making phone calls. Your iPhone 7 or 7 Plus will now restart. I have been on a lot of websites trying to find the reason for this happening, and what finally stopped it was turning Zoom off. I had a similar issue with an iPhone 6 plus, took it to Apple and they switched out the LCD, fixed the problem. 4. This has been happening for days on my iPhone 5. Hardware Issues That Can Cause An iPhone 8 Black Screen. At the button of the "Hello" screen, iPhone displays the "slide to set up" help text. When you turn on your new iPhone, iPod touch, or iPad, you'll be greeted with a Lock screen that simply says "Hello" in many different languages. You’ll know that you’ve executed the reset when the Apple shows up on the screen. getting past the hello screen, at least in iOS 10 is a bit easier than in previous releases, in iOS 9 it was a bit tougher. If the phone is set up with out a sim card it will work fine until you insert a sim card. Connect your iPhone to a computer and then open iTunes. Try Update to iOS 12 or Later. Once the Apple logo appears on your iPhone screen, release the power button but keep holding the home button until you see the iTunes and cable signs shows up on the screen. iPhone 7 and iPhone 7 Plus: Press and hold both the Volume down button and the Sleep/Wake button. Has anyone experienced their iPhone randomly ringing when there is no identifiable incoming call? Ideally, this is the computer you sync with, but any computer with iTunes on it can work. Now it's fine. A grey bar is symptomatic with Touch Disease. iPhone 6s and earlier: Press and hold both the Sleep/Wake button and the Home button. The following is a guide on how to factory reset the Apple iPhone 7 and iPhone 7 Plus . One method to fix if the iPhone 7 and iPhone 7 Plus screen goes black is to factory reset the smartphone. Follow through on the solutions below and see if the black screen issue has been fixed from your phone. iPhone 7: Simultaneously press and hold the volume down button and the power button until the screen goes black and the Apple logo appears. Hello to all, my iphone 6 would random dim and then get bright again. To fix it, try lock your iPhone for a few minutes and then unlock. Once you noticed the screen go black, release both buttons. This is a common problem that can be fixed and it covers all iPhone models. Part 3: Common Ways to Fix the iPhone Black Screen of Death. If your iPhone 8 screen is black, there could be a hardware issue with either your iPhone's display or logic board. If you don't have an iCloud backup and need to start fresh, you'll want to follow this set of directions. There are several options available to iPhone Xs, iPhone Xs Max and iPhone Xr users that can help with fixing the blank screen issue on their iPhone Xs, iPhone Xs Max and iPhone Xr. If you don't touch the screen, it repeats the text on the screen in other languages, like "Bonjour", "Hola", etc. Hello, I have recently just replace my Iphone 5s screen and battery however when i turn the phone on it will randomly turn off and then back on and just repeat. Sometimes, your iPhone screen might be dim due to the malfunctioning of the ambient light sensor. Auto-lock is specifically useful when you are using AirPlay. That's true of a high-end mobile device like iPhone. ; Make sure that your device is still connected to your computer. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Something’s gone wrong and now your iPhone screen is zoomed in. You might be able to zoom out briefly when you open apps or go to the Home screen. are coupled with the great success of Apple Inc. Didn't matter if autobright was on or off. The black screen issue is truly bothersome, but you can try fixing it through the common solutions that people mostly perform on their iPhone devices. It also goes … Annoying problems related to Wi-Fi, Bluetooth, Charging and etc. Next, take a single finger and swipe to the right on the screen, and you *should* hear Voiceover say, "slide to setup. Updating your iOS to the latest version can help to solve 'iPhone keeps … Hold them both for a minimum of 10 seconds. Experiencing this iPhone black screen bug randomly? The iPad is generally one of the most durable and bug-free tablets on the market, but like any computer, it can have problems. If you’re still facing the problem, then plug … ... Hello there, AnnaK56! You don’t want your iPhone to turn off and lock itself in the middle of a streaming session. But other than that, you’re stuck looking at a tiny part of the zoomed-in screen. This is a common issue for iPhone users. Tap on Settings > General > Date & Time. Solution #5. Stop iPhone from Auto-Locking. Keep holding the Volume down button until you see the recovery mode screen. Hi. At the same time, press the Home button, the circular button directly below the display. If you are here to fix iPhone stuck on a black screen with a spinning … Force restart your iPhone while it’s connected to your computer by pressing and holding the power and home buttons at the same time for a few seconds. Stop right here. Keep holding the Home button until you see the recovery mode screen. 1. press the sleep wake button, and your phone should say hello. Get a computer with iTunes installed on it. Then press the ‘ Power Button ’ and hold until the Apple logo comes up then release. 4. To do it, press the Power button, also known as the Sleep/Wake button. If your iPhone displays a “Connect to iTunes” screen when it turns on, then it means that the operating system on your iPhone has been damaged or has become corrupted. Press and hold the ‘ Power Button ’ and the ‘ Volume Down ’ button of your iPhone simultaneously. Fixing this issue is quite simple and can be done easily with a restore via iTunes. Also, remove your phone from its case and clean your device and case with a soft slightly damp cloth. If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS: On your Mac, make sure that you’ve installed the latest software updates (including iTunes if you have MacOS Mojave or earlier). To do a hard reset, press and hold the power button (also known as the Sleep / Wake button) and the Home button (the circular button below the display) together for at least 10 seconds. If you can access your iPhone at times, troubleshoot with these tips: Sometimes enabling Siri fixes this problem. Can you think of any recent changes to settings or new apps that could cause a change? Even the latest models of iPhone, say, iPhone 7 & iPhone 7 Plus, have been reported to occur unexpected issues, of which one is the random and unexpected reboot of iPhone. This sensor allows the iPhone to adopt different lighting conditions. Or on your Windows PC, make sure that you’ve installed the latest version of iTunes. If you set the phone up with a sim card inside it will revert back to the hello screen as soon as you reach the home screen. dropped my iphone 6 in the toilet once and screen randomly goes black but lcd back-light is on. Whenever you turn the device on it goes to the hello screen to go through the setup process. Restore your iPhone. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Plug-in Your Device and Let It Charge for Up to One Hour. And of all of them, getting stuck at the activation or "Hello" screen is the scariest, especially if you recently performed an upgrade to the newest version of the iOS operating system or reset the iPad to "factory default" settings. If your phone doesn't respond, hold the sleep/wake button and the Home button together until the screen goes dark (on the iPhone 7 series, hold Volume Down instead of the Home button). The common issue is the inability of the screen to wake up after backlight is off. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. I keep my phone update regularly. No issues. What stood out for me in your question is this comment: "some weird white light at the top of the screen". To re-enter your iPhone via iCloud, go to the iCloud website, sign in with your Apple ID, choose Find iPhone to search for devices logged in with your ID, … No one is perfect.